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Frequently Asked Questions

It is very simple. Just follow the instructions in the online ticket sales section of our website. After completing the purchase, you will receive your tickets by email. Please print them and present them at the park’s ticket office.
Yes. For more information, please contact our groups and schools department:
Phone (+34) 928 79 86 80
Phone (+34) 650 951 765
Email info@camelsafarigrancanaria.com
We will be happy to assist you.
Yes, people over 60 years old have a special rate. Please send an email to info@camelsafarigrancanaria.com. There are also special rates for residents.
No. Children pay from the age of 3.
Yes, tickets can be purchased through our online shop.
We offer various types of excursions: short or long camel rides, with or without tapas, and with transport or using your own vehicle.
Yes. When booked, we will pick you up from your hotel and take you back afterwards.
No. Food from home can be harmful to the animals. Our animals follow a specific diet established by veterinarians. For this reason, we sell food bags with fresh vegetables and forage so you can safely feed our animals.
Yes, except inside buildings, shops, indoor restaurant areas and during shows.
At the Safari Park we offer three different menus at good prices. Our cuisine includes meats, fresh salads from our own garden and the typical wrinkled potatoes with mojo picón.
No. However, payment by Visa card is accepted.
Yes. Please inform our staff so they can explain how to re-enter the park.
Yes, although Camel Safari Park offers a wide variety of food and drinks.
No, parking is completely free.
Yes, the maximum weight is 130 kg per person.
There is no age limit. Babies and children up to 3 years old ride together with a parent.
Yes, without any problem. If the person cannot walk a few steps, the camel is brought to the wheelchair and our team helps the person to sit on the camel.
Daily from 9:00 to 17:00
We offer several options: approximately 20 minutes, 30 minutes or 60 minutes.

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